Vertex Resolution

Terms of Use

Last updated: August 13, 2026

These Terms of Use ("Terms") govern your access to and use of the Vertex Resolution website and inquiry forms (the "Site"), operated by Vertex Resolution ("we," "us," or "our"). By using the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site.

1. What the Site Is (and Isn't)

The Site lets you request information about debt resolution, credit repair, tax relief, student loan assistance, and related services. Submitting an inquiry is a request for contact — it does not enroll you in any program, create a client relationship, or obligate you or us in any way.

Vertex Resolution is not a lender, law firm, accounting firm, or credit-services organization, and nothing on the Site is legal, tax, financial, or credit advice. Program outcomes such as debt reduction amounts, timelines, or credit score changes vary by individual circumstances and are not guaranteed. Debt resolution programs can have negative consequences, including credit impact and potential collection activity; a specialist can explain these before you enroll in anything.

2. Eligibility

The Site is intended for use by individuals who are at least 18 years old and located in the United States. By submitting an inquiry, you confirm you meet these requirements and that the information you provide is accurate, about yourself, and submitted with authority to do so.

3. Communications and Consent

If you check the consent box and submit our form, you authorize Vertex Resolution and/or other businesses affiliated with us to contact you about your inquiry by phone calls, text messages (SMS), and email, including through automated technology, at the phone number and email address you provide. Consent is not a condition of purchasing any goods or services. Message and data rates may apply, and message frequency varies.

You can withdraw consent at any time: reply STOP to any text, use the unsubscribe link in any email, or follow the opt-out steps in our Privacy Policy.

4. Acceptable Use

You agree not to:

5. Intellectual Property

The Site and its content — including text, design, logos, and graphics — are owned by Vertex Resolution or its licensors and are protected by intellectual-property laws. You may view and print pages for your personal, non-commercial use. All other rights are reserved.

6. Third-Party Services and Links

The Site may reference or link to services provided by affiliated businesses or third parties. Those services are governed by their own terms and policies. We are not responsible for third-party content, products, or services.

7. Disclaimers

THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY SERVICE INQUIRY WILL RESULT IN A PARTICULAR OUTCOME.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, VERTEX RESOLUTION AND ITS OFFICERS, EMPLOYEES, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SITE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SITE WILL NOT EXCEED ONE HUNDRED DOLLARS ($100). Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

9. Indemnification

You agree to indemnify and hold harmless Vertex Resolution and its affiliates from claims, damages, and expenses (including reasonable attorneys' fees) arising from your misuse of the Site or violation of these Terms.

10. Governing Law and Disputes

These Terms are governed by the laws of the State of [GOVERNING LAW STATE], without regard to conflict-of-law principles. Any dispute arising from these Terms or the Site will be resolved in the state or federal courts located in [VENUE COUNTY AND STATE], and you consent to their jurisdiction.

11. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Site after changes take effect means you accept the updated Terms.

12. Severability and Entire Agreement

If any provision of these Terms is found unenforceable, the remaining provisions stay in effect. These Terms and the Privacy Policy are the entire agreement between you and Vertex Resolution regarding the Site.

13. Contact Us